IT Services & Managed Network Solutions
what are IT Services?
Common IT services include setup & monitoring of networks, security & service desk solutions. Correct setup and pro-active monitoring of your network can be a time & cost saver for your business.
What does Elypsys Provide?
IT services and support that allow you to keep focused on your business without having to handle simple or complex it problems. With a pro active approach, we stay one step ahead in the management and maintenance of your IT.
How do we do it?
We combine our expertise with a national network of professional and skilled service providers that maximise the benefits of new and emerging technologies and good old fashioned service.
peace of mind
SERVICE DESK & SUPPORT
Get best practice service and help desk solutions for your business and for the various technologies we will implement for you. Our knowledge management system ensures that recurring issues don't pop-up and that we are able to quickly get to the root cause of any problem.
If you are also using our cloud solutions, you're entire IT department can be outsourced to us and you will have the same level of support (sometimes faster) as having a full-time tech working with you.
Our service desk support team are also highly certified level 1-3 techs, which means you're getting support from the highest qualified IT engineers in the industry.
- Single point of contact
- Escalation service for un-resolved issues
- Highly qualified technicians
- Support team based in Australia
- Ticket system for quick issue resolution
- Offsite assistance with software, email and other basic IT requirements for cloud based customers
IT MANAGED SERVICES
With experience covering a diverse range of industries we can ensure you have reliable IT support, as and when you require it, for all of your IT needs.
Using flexible agreements, maintenance, pro-active monitoring and support plans, whether you require short/medium or long term IT help, we can tailor our support contracts to suit your IT needs.
We think of our IT Managed Services as a huge potential cost-saver for your business. You'll have more time to focus on your business, reduce the risk of nasty IT surprises and minimise the need for onsite IT resources. Some of the services we provide include:
- Systems Management and Maintenance
- Cloud / Hosted Services
- Fast Onsite Support
- Single point of contact for all IT support
- Antivirus / Spam / Malware Management
- Email Management
- Backup Management
- Security and Patch Management
- IT Asset Management
- Disaster Recovery / DR Management
Don't wait for your network to go down, your systems to suffer or lose valuable time. Seeing and preventing potential pitfalls before they strike, pro-active monitoring services make sure you're covered 24x7x365. You'll save money and improve the performance and stability of your business.
hardware as a service (haas)
Hardware as a Service (HaasS) works hand-in-hand with our cloud-based services, giveing you more power for less up-front cost and reducing the need for expensive on-site IT resources.
Managed Network Solutions (MNS), allow you to tap into technical expertise to keep your networks operating at peak efficiency and performance. Connect your team, data, voice, software and various business sites together with the latest technology to make sure you're business runs like a well oiled machine.
lets find the right solution for you:
Upgrading you current technology can save you time and money. Contact us on 1800ELYPSYS or use the form to find out what we can do to take your business to the next level.
What does your business need?
Fast, reliable business-grade fibre optic and fixed wireless services - starting from $350/month
Enhance your telecommunications with smart voice solutions, hosted PABx and money saving technology.
Keep your information safe and secure with advanced cloud solutions. Manage off-site teams and multi-office facilities.